THE AIM

To position SAP as a leader in innovation for emerging economies by developing context-aware, mobile-enabled solutions that address pressing socio-economic challenges in Africa. The Pretoria-based group set out to strengthen public-private collaboration, drive research capacity, and tailor SAP offerings for Very Small Enterprises (VSEs), education, health, and government services.

THE PROJECT

From 2001 to 2014, SAP’s Pretoria Group evolved from a local research initiative into the SAP Meraka Unit for Technology Development. It led large-scale ICT projects, developed mobile-first solutions for VSEs, and partnered with government institutions like South Africa’s Department of Science and Technology (DST). With support from SAP’s Global Product and Innovation Group, the team grew from 2 to 40 professionals, expanded its footprint across BRICS markets, and secured an 80% increase in funding. Central to its mission was human capital development and building sustainable innovation models grounded in Africa’s realities.

THE RESULT

The Pretoria Group emerged as a thought leader within SAP on innovation for emerging markets. It delivered pioneering research-backed solutions, influenced SAP’s Africa Growth Plan, and demonstrated how tailored technology can unlock socio-economic value. Its success underscores the importance of contextual innovation, cross-sector collaboration, and regional leadership in driving inclusive digital transformation.

For more detailed information on case studies, contact Danie Kok